Amazon Will Pay $2.5 Billion for Prime Fraud Money — Could Be Owed to Millions
Payments will be made to qualified Amazon Prime members from November through December.
As part of Amazon’s $2.5 billion settlement to resolve allegations pertaining to Prime subscriptions, payments up to $51 would be made to each qualifying customer.
According to Amazon, eligible customers will get compensation between November 12 and December 24. They will also receive email notifications of their eligibility. PayPal or Venmo will be used to pay the recipients.
The settlement is the result of a 2023 lawsuit brought by the Federal Trade Commission, which alleged that Amazon deceived some consumers into purchasing Prime and made it too difficult to cancel the subscription, according to NBC News.
$1.5 billion will be given directly to qualified consumers as part of the deal, while $1 billion would be used for civil penalties, according to CBS News.
In order to be eligible, customers must have signed up for Amazon Prime between June 23, 2019, and June 23, 2025, using a “challenged enrollment flow.” NBC News and CBS News say this includes the Prime Video enrollment process, the shipping option page, the single-page checkout, and the universal Prime decision page.
“If consumers are eligible to submit a claim but were not eligible for automatic payments, they will be notified between December 24 and January 23, 2026,” stated Amazon spokesman Mark Blafkin, guaranteeing that all eligible customers have an opportunity to receive compensation.
The business said in a statement after reaching the settlement in September that “Amazon and our executives have always followed the law, and this settlement allows us to move forward and focus on innovating for customers.”
